Sameer, a lifelong entrepreneur, is the driving force behind Batia Infotech, leveraging his deep technical expertise, passion for creating exceptional user experiences, and leadership skills in guiding a globally distributed team.
Driven to create a 100-year company that delivers delightfully smart software with awesome human support, Sameer Bhatia is the Founder and CEO of Batia Infotech, the company behind ProProfs.com. Sameer dislikes the term 'customer satisfaction,' believing that 'satisfaction' is a low bar; users deserve nothing less than a delightful experience at ProProfs. His vision is simple: software should make you happy. That's why he's built ProProfs, a suite of SaaS tools to cultivate what every business needs: smarter employees and happier customers through employee training and customer support software.
Batia Infotech develops software and internet businesses focused on user delight, including popular platforms like Marriage.com, Qualaroo survey software, BigContacts CRM, and PeopleGoal HR software. ProProfs.com, its leading platform, hosts over one million pages of knowledge content including tests, quizzes & courses in 90+ languages serving a global audience. With a suite of tools that includes an LMS, knowledge base, skill assessment, employee performance & development software, this SaaS platform empowers companies to create a learning culture that results in more skilled, smarter employees. In addition, ProProfs provides solutions for customer support, like help desk, live chat, help center and a CRM, enabling businesses to have happier customers. The company is headquartered in Santa Monica, with an additional office in Delhi-NCR, India.
Sameer's past ventures include e-learning and e-commerce startups, as well as the innovative undertaking of building a niche search engine. He earned his Bachelor's degree in Computer Engineering from the University of Pune and his Master's in Computer Science from the University of Southern California. He resides in Los Angeles with his wife, two daughters and an adorable GoldenDoodle.
